GENERAL DESCRIPTION AND PURPOSE:
The Family Abuse Center depends on the Resident Advocates to ensure that our shelter is staffed 24 hours a day, 7 days a week. The primary responsibilities of the Resident Advocates (RA) are to provide crisis intervention and referrals on the 24-hour crisis line and provide resident assistance to those in the 24-hour shelter. R.A’s approve admission to FAC in accordance with policies and procedures, provide front desk coverage (answering incoming calls, assisting residents at front desk, etc.) in between hotline calls as needed, provides shelter intakes to incoming shelter residents and help clients move and settle into shelter and participates in volunteer training when needed. Other duties include crisis intervention, meal preparation, cleaning, giving resources to clients, maintaining client records, and ensuring confidentiality.
Current Need: Must be available overnight shifts, weekends, and over the holidays.
Resident Advocates shifts are 12 hours each: Monday – Friday 8pm-8am, Saturday 8am-8pm; 8pm – 8am, and Sunday 8am-8pm; 8pm – 8am shifts.
QUALIFICATIONS:
The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Experience:
Skills/Abilities:
LICENSES/CREDENTIALS:
RESPONSIBILITIES:
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