Job Description

Become a part of our caring community and help us put health first

The Emerging Technology Engineer – AI
Job Description Summary: Are you a transitioning military service member or a military spouse looking for an internship that supports the goal to put health first? During the period of this unpaid internship, you will work with the Medicaid Clinical Services team to ensure interaction between the company and members are optimized.
The Emerging Technology Engineer 1 - AI Intern will assist in analyzing enterprise requirements and applies emerging technologies to support long-term business objectives. This role is responsible for researching, collecting, and disseminating information on new technologies and key learnings across the organization. Assignments are typically straightforward and of moderate complexity.
The Emerging Technology Engineer 1 – AI Intern provides transitioning service members that are eligible to participate in the DoD SkillBridge Internship, or military spouses that are eligible to participate in the Military Spouse Fellowship, with an opportunity to train and work with Humana's Medicaid Team. If you are interested in this position, you will be required to confirm eligibility.

Job Description Responsibilities of the Emerging Technology Engineer 1 Intern will utilize Humana’s training and engage formerly acquired skillsets to perform the following:

• Research and recommend changes to foundational architecture to support business growth and innovation.
• Support research projects that identify and evaluate emerging technologies with potential enterprise applications.
• Interface with users and staff to assess possible implementation of new technology, aiming to improve existing systems and meet business needs.
• Analyze and research deployment processes and assist in their execution.
• Demonstrate an understanding of professional concepts, standards, regulations, strategies, and operational guidelines relevant to the assigned work area.
• Make decisions regarding personal work approach and priorities, adhering to direction and existing procedures or professional standards, with some interpretation as required.
• Design, develop, and implement cognitive solutions
• Collaborate with cross-functional teams
• Conduct research and analysis
• Manage the AI lifecycle
• Infrastructure and data management
• Develop and maintain AI strategies
• Analysis and experimentation
• Ensure ethical AI and responsible development
• Troubleshoot and resolve technical issues
• Prepare technical documentation

Product taxonomy capabilities involved:

• Chat (Asynchronous, Synchronous)
• Chatbot
• SMS/Text (2 Way)
• Co-Browse
• Intelligent Virtual Assistant (IVA)
• Video Conferencing
• Fax2Mail

Required Qualifications:

• Transitioning Service Member eligible to participate in SkillBridge or military spouse eligible to participate in the military spouse fellowship.
• Bachelor’s degree in relevant technical discipline.
• Minimum three, (3) years of technical experience.
• Demonstrated passion for contributing to an organization focused on continuously improving consumer experiences.

Additional Information:

• Candidates who are recent graduates and have 0–2 years of experience are encouraged to apply.
• Please note that all work is conducted in the Eastern Time Zone.

Use your skills to make an impact

The DOD SkillBridge Internship Program provides an opportunity for transitioning military service members to gain civilian work experience with an employer for a period between 90 and 180 days upon approval.

The Military Spouse Fellowship Program connects military spouses with employers offering a variety of professional onsite, field, or remote based opportunities for a period up to 11 weeks.

Networking opportunities will be provided while participating in the Internship or Fellowship.

Due to factors such as location, and/or requirements that cannot be modified, full-time employment is not guaranteed upon completion of the Internship or Fellowship.

Workstyle: Remote Work at Home

Location: U.S.

Work Schedule: Must be willing to work weekdays 8:00 AM to 5:00 PM Eastern Time

Travel: None - May need to report to the office for meetings or trainings or as needed depending on location.

Work at Home Guidance: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested, Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format As part of our hiring process, we will be using an exciting interview with technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive an email correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. (Please be sure to check your spam or junk folders often to ensure communication isn’t missed) If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to the next round of interviews.

SSN Alert Humana values your personal identity and protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

1

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Tags

Bi-weekly pay, Full time, Part time, Apprenticeship, Work experience placement, Internship, Work at office, Remote work, Work from home, Home office, Weekday work,

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